This privacy policy explains how Sweet Artisan handles personal data when you visit panelkindnessnight.garden, contact us, or place an order. It is written for our bakery and cake studio operations in India and covers the information we use for enquiries, orders, collection arrangements, and website security.
This introduction summarizes the subjects addressed in the policy and points to related internal guidance.
Depending on how you use the site, we may collect your name, email address, phone number if you provide it, inquiry message, order specifications, event date or collection preferences, and allergen information you choose to share. We also process limited technical data such as server request metadata and browser or device information.
We receive personal data when you submit a contact form, send an email, call us, place an order, or share details at the bakery counter. We also collect technical information automatically when you visit the website, mainly to support delivery, security, and basic site operation.
The cookies we use are limited to essential cookies that help the site function and preference cookies that remember your privacy choices. We do not confirm analytics or advertising cookies as active on this site.
We use cookies only for essential site operation and to remember privacy preferences. You can manage cookies through your browser settings, but blocking essential cookies may affect how the site works.
Data processing overview
This section outlines the primary purposes for processing personal data, the categories of recipients involved in service delivery, and the legal context that may govern disclosure.
We process personal data to respond to enquiries, confirm orders, manage collection or delivery preferences, review allergen information you provide, and keep basic records of transactions and communications. We also use technical data to maintain website security, diagnose problems, and deliver the site properly.
We may share data with operational partners that help us run the website, process messages, or support technical delivery. These parties are expected to use the data only for the service they provide and to handle it with appropriate confidentiality.
We may share personal data with public authorities if the law requires it, or if disclosure is needed to protect our rights, respond to a lawful request, or address security or fraud concerns. We do not sell personal data.
You may ask for access to your personal data, correction of inaccurate details, or deletion where the law allows it. You may also object to or limit certain processing in appropriate cases, and we will explain any restriction that applies to your request.
To make a privacy request, use the contact details in this policy and describe the data or issue involved. We will review the request, confirm what we can do, and respond within a reasonable period under applicable law.
Enquiry and order records are kept for the period needed to manage the request, complete the transaction, handle follow-up, and meet ordinary business or legal obligations. Technical logs are retained for a practical period for security and troubleshooting, then removed or anonymised when they are no longer needed.
If we make material changes, we will update this page and use a reasonable method to draw attention to the revised version when appropriate. The date of the latest update should be checked before relying on the policy.
